Kathleen Murphy Mba, Iicdp

Executive Vice President ~ Customer Interactions at TASC (Total Administrative Services)

Kathleen Murphy, MBA, IICDP has extensive work experience, primarily in the financial services industry. Kathleen worked at TASC (Total Administrative Services Corporation) from 2017 to the present, where they held the role of Executive Vice President ~ Customer Interactions. In this position, they were responsible for overseeing all aspects of Interactions within Service Operations, including customer care, premium services, and relationship management departments. Kathleen also led operations directly related to vendor relationships. Prior to that, from 2017 to 2021, they were the Director of Business Administration at TASC, where they provided leadership in support of employee benefit solutions and administrative services.

Before joining TASC, Kathleen worked at John Deere Financial, where they held various positions from 1995 to 2017. Some of their roles at John Deere Financial included Marketing Manager, Vice President - Manager of Customer Management, Division Leader of Process & Project Management Office, Manager of Product Development, Division Manager of Strategic Initiatives, Business Process Professional, Credit Supervisor, and Credit Analyst.

Overall, Kathleen Murphy has demonstrated their expertise in leadership, customer interactions, business administration, and strategic initiatives throughout their career in the financial services industry.

Kathleen Murphy, MBA, IICDP has a diverse education history. Kathleen pursued their Master of Business Administration (MBA) in Business Administration and Management, General from the University of Iowa, completing their studies from 2012 to 2018. In 2021, Kathleen participated in the Inclusion Institute Certified Diversity Practitioner Program and earned their IICDP Certification in Intercultural/Multicultural and Diversity Studies. Additionally, Kathleen holds a Bachelor's degree in Business Management from Upper Iowa University; however, the dates for this degree are not available.

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Previous companies

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Timeline

  • Executive Vice President ~ Customer Interactions

    October, 2021 - present

  • Director Business Administration

    July, 2017