Giovanni Munera

Giovanni Munera is an Operations Manager at TaskUs with extensive experience in the BPO industry, focusing on operational excellence and continuous improvement. Previously, they held various roles, including Business Unit Manager at Emergia Contact Center and Senior Project Analyst at Servibarras S.A. S., where they led strategic initiatives and project management. Giovanni holds a degree in Industrial Engineering and a specialization in Project Management, both from reputable institutions. Throughout their career, they have demonstrated a strong ability to lead teams and make data-driven decisions.