Jhon Agudelo

Jhon Agudelo is an experienced operations professional with a strong background in management within the contact center sector. Notably serving as a Senior Operations Manager at TaskUs and previously as a Director of Operations and Account Manager at Teleperformance, Jhon has effectively held various roles that include Shift Manager, Supervisor, and Team Lead at Konecta Colombia Oficial and Emergia Contact Center. Jhon's educational qualifications include an Executive Master in Global Digital Transformation from EIG Education and a degree in Senior Management from Fundación Universitaria CEIPA, both obtained in 2021.