Kushal Sharma is a seasoned professional in Workforce Management with over 17 years of experience across various roles. Currently serving as a Workforce Manager at TaskUs since August 2022, Kushal previously held the position of Deputy Manager Workforce Real Time Management at Concentrix from September 2019 to July 2022, where responsibilities included monitoring team activities and maintaining team motivation. Prior to that, Kushal worked at Convergys in various capacities, starting as a Floor Coordinator RTA/MIS in July 2006 and progressing to Assistant Manager Workforce Management Planning and Scheduling until September 2019. Expertise includes intraday management, schedule adherence, staffing, and internal forecasting and scheduling for projects.
This person is not in the org chart
This person is not in any teams
This person is not in any offices