RC Capunpon is a seasoned operations and shared services leader with extensive experience in the outsourcing and offshoring industry. Currently a Senior Manager at TaskUs, they drive HR transformation and business excellence initiatives, effectively managing projects and collaborating with stakeholders. Previously, they held various leadership roles at TTEC, where they spearheaded operations management, coaching, and strategic decision-making to improve performance across multiple lines of business. RC earned a Bachelor of Science in Nursing from the University of Perpetual Help and has a strong foundation in analytical skills and quality assurance.
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