Rohit Menon

The Tata Business Excellence Group (TBExG) is entrusted with the mandate to set standards of excellence and partner with Tata companies to help them achieve their business excellence and improvement goals. One of the key roles of TBExG is to run the Tata Business Excellence Model (TBEM) assessment process in group companies. Adapted from the renowned Malcolm Baldrige model, TBEM is the framework that is followed to assess the maturity level within group companies. Through diagnostic offerings like TBEM Assessments, Dip Checks, Tata Affirmative Action Programme Assessments and Tata Education Excellence Programme Assessments, TBExG helps companies improve their performance and create long-term value. The organisation also builds capabilities for business excellence in Tata companies through TBEM assessment training programmes and customised workshops. TBExG runs the Best Practices initiative – EDGE – which facilitates the exchange and implementation of good practices prevalent within the Tata group. The organisation also conducts Deep Dives in areas of strategic importance like Operations Excellence, Strategy Deployment, Customer Driven Excellence and Safety.