Riya Malik

Riya Malik is an accomplished professional with extensive experience in customer success management, bid management, and project management, currently serving as a Senior Customer Success Manager at Tata Communications since June 2017. Riya's expertise encompasses commercial bid management, contract negotiation, risk analysis, and the use of data visualization tools like Power BI and Tableau. Additional responsibilities include developing commercial strategies for customer proposals, leading sales opportunity communications, and enhancing operational efficiency through cross-functional collaboration. Prior roles include Program Manager, Marketing Strategy Intern, and Systems Engineer, with early experience in research and data analysis. Riya holds an MBA from the Indian Institute of Management, Indore, and a B.Tech in Electrical Engineering from DeenBandhu Chhotu Ram University.