Viraj Jondhale

Viraj Jondhale is a seasoned professional with over 20 years of extensive experience in Operations, Quality & Training, Strategic Planning, and People Management, currently serving as General Manager/Director of Global Service Operations at Tata Communications since July 2008. Viraj possesses a strong technical background in Tier-1 Internet Backbone & Subsea networks and has demonstrated expertise in managing complex network operations and enhancing customer service through cross-functional collaboration. Prior roles include Associate Director at Bharti Airtel Limited, focusing on service assurance and data networking, and Shift Engineer at Satyam Infoway, where responsibilities included the implementation and monitoring of internet services. Viraj is recognized for delivering significant operational improvements, developing talent, and establishing effective performance metrics to drive organizational success.