Suryakant Daksh

Suryakant Daksh is an experienced Area Customer Care Manager at Tata Motors since April 2008, specializing in techno-commercial roles in customer support and vehicle troubleshooting in the Delhi/NCR region. Responsibilities include managing field complaints across 10 dealerships and 30 depots, focusing on fleet services for specific bus models, and enhancing the customer satisfaction index. Suryakant is also an active member of cross-functional teams that address cost-saving initiatives, failure investigations, and parts development. Educational qualifications include an M.Tech in Manufacturing Management from BIT’s Pilani and a B.Tech in Mechanical Engineering, completed between 2013 and 2015.