Shama Patni Jain

Shama Patni Jain is a highly experienced professional currently working as a Group Manager at HCLTech. Shama has also held various managerial roles at Tata Teleservices Ltd, including Manager- Business Excellence and Quality Manager - Business Excellence. Shama is certified in Lean Six Sigma Black Belt, Six Sigma Green Belt, PRINCE 2 Practitioner, and ISO 9001:2008 Internal Auditor. With expertise in new product implementation, business analysis, and strategic planning, Shama has a strong background in postpay product marketing and customer acquisition. Additionally, Shama has received extensive training in customer care, leadership, and operational processes.