Matt Thorley

Matt Thorley has extensive experience in sales and visitor experience management across multiple organizations. Currently serving as Head of Sales at Tate since March 2020, Matt previously held the position of Senior Manager, Sales & Operations. Prior to that, Matt worked at WWT (Wildfowl & Wetlands Trust) as Visitor Experience Manager, where responsibilities included leading staff and volunteer teams and overseeing various functions to enhance visitor experiences. Matt's background also includes roles at The Postal Museum, where oversight of the visitor experience was paramount, and at East Midlands Trains as Customer Information Manager, ensuring high-quality information for customers. Earlier experience at Alton Towers Resort Operations Ltd. included roles focused on product delivery, customer service excellence, and secondary ticket revenue generation. Educational qualifications include a Bachelor of Arts in Fine Art & Photography from the University of Gloucestershire and A Levels from Blythe Bridge Sixth Form.