Chitra G. is an accomplished product manager with extensive experience in the insurance and technology sectors. Currently, Chitra leads product initiatives at TaxAct, focusing on enhancing user experience for conversion and retention since October 2017. Previously, Chitra served as a senior business analyst and consultant at DXC Technology, directing teams to deliver quality solutions for major insurance stakeholders. Chitra also held the position of lead business analyst at CSC, where responsibilities included the testing of insurance administration systems and resource training. Early career experience includes managing branch operations at Max Life Insurance Company Limited. Chitra holds an MBA from Northwestern University - Kellogg School of Management and has participated in several executive education programs on innovation and customer-focused strategies. Academic credentials also include a postgraduate diploma in insurance management and a Bachelor of Science in Computer Science.
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