Giada Bandelak is a seasoned professional in business operations with extensive experience in customer support, compliance, and quality assurance. Currently serving as a Senior Business Operations Manager at Taxfix since January 2020, Giada leads KYC performance analysis, data privacy compliance, and training initiatives for the customer support team. Prior experience includes roles at N26, where Giada functioned as a Business Operations Manager and Financial Crime Operations Analyst, alongside earlier positions at Booking.com, THG Sports, Holland & Barrett, and Whittard of Chelsea. Giada holds a BSc (Hons) in Psychology from The Open University, reflecting a solid educational background that complements a comprehensive skill set in operational management and strategic project execution.
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