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Scott F. Lee

Professional Technical Support at TAXSLAYER LLC

Scott F. Lee has a diverse work experience that spans over several years. Scott F. began their career as a Territory Sales Representative at Applied Industrial Technologies, where they provided customer service and coordinated sales of industrial products. From there, they moved to WOW! Cable, Internet and Phone, where they worked as a Business Technical Support/Service and Billing Supervisor. In this role, they handled advanced troubleshooting and supervised a team of 10 personnel.

Afterwards, Scott joined Sitel as a Site Systems Support Administrator. In this position, they were responsible for the functionality, maintenance, and security of the site. Scott F. provided technical expertise, maintained the network, and performed data backup and recovery processes. Additionally, they served as a Supervisor and Coach for Verizon Wireless Prepaid, overseeing the operations of the team.

Most recently, Scott worked at TaxSlayer Pro as a Professional Technical Support Specialist. Their responsibilities included assisting customers with product installation, configuring the software, troubleshooting network issues, and training and supporting seasonal staff members.

Overall, Scott F. Lee has developed a strong skill set in technical support, customer service, and team management throughout their career.

Scott F. Lee received a Bachelor of Science degree in Soil Science and Agronomy from The University of Georgia, from 1985 to 1989. In addition, they have obtained various certifications, including Certified Cisco Network Associate, Microsoft Certified Technology Specialist (MCTS/MCP), Pro: Windows Server 2008, Server Administrator Certification, Windows 7, Configuration Certification, and Windows Server 2008 Network Infrastructure, Configuring Certification. However, no specific information regarding the institutions or dates of obtaining these certifications is provided.

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