EL MAHDI BOUYADDOU

Customer Care Specialist at Taxually

El Mahdi Bouyaddou has a diverse range of work experience, starting with their current role as a Customer Care Specialist at Taxually. In this position, they respond to clients' inquiries via email, chats, and calls regarding their VAT registration applications. EL MAHDI also manages the United Kingdom VAT compliance account and collaborates with country managers and tax authorities.

Prior to their current role, El Mahdi worked as a Technical Support Agent at UK CRS Limited. Here, they assisted users by troubleshooting computer hardware or software problems and applied their knowledge to solve them. EL MAHDI also collaborated with other staff to research and resolve issues.

Before that, El Mahdi served as a Customer Service Representative at Teezily, where they responded to telephone and email inquiries, provided quality service to customers and associates, and achieved quick complaint resolution.

Finally, El Mahdi's work experience includes a role as an Outbound Sales Representative at Total Motor Aid (Ltd) (UK). In this position, they handled a high volume of calls, generated sales by providing prospects with information about services, and managed clients' files.

Through their various positions, El Mahdi has developed strong customer service and communication skills, as well as the ability to troubleshoot and research and resolve problems.

El Mahdi Bouyaddou's education history includes completing an Associate Degree in Sales and Customer Service at the University of Moulay Ismail in Morocco from 2012 to 2014. Later, from 2015 to 2016, they pursued a Professional Licence in Marketing of Services and Store Management at the same university.

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Timeline

  • Customer Care Specialist

    July, 2022 - present

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