tbi bank
Ecaterina Irimia possesses a diverse background in customer service and management, currently serving as the Head of Online & Digital Support & QA and previously as Customer Care & Telemarketing Manager at TBI Bank since May 2019. Prior experience includes roles as Customer Service Supervisor at Banca Transilvania and ERB Retail Services, where extensive experience in customer support and collections was gained. Educationally, Ecaterina holds a Master’s degree in Financial Management Accounting and a Bachelor’s degree in Marketing and International Business from the University „Spiru Haret” of Bucharest.
This person is not in any teams
This person is not in any offices
tbi bank
1 followers
𝐭𝐛𝐢 bank is a mobile-first challenger bank in South East Europe and regional leader in alternative payment solutions, building an ecosystem by combining financing and shopping to address customers’ needs. It focuses on helping merchants to grow their business as well as providing consumers with financial products and services that make their lives easier. Currently operates in Bulgaria, Romania, Greece, Germany, and Lithuania. Through various digital channels and trusted partnerships with over 22,000 merchant stores, 𝐭𝐛𝐢 has a customer base of 2 million clients and issued nearly 550,000 loans in 2022. Its business model and customer-focused approach resulted in becoming one of the most profitable and efficient banks in the region.