Elitsa Bakalova

Elitsa Bakalova is a Senior Analyst in TBR's Professional Services Practice. Elitsa launched and leads the IT Services Vendor Benchmark report, focusing on vendors such as Capgemini, Atos, T-Systems, and Cisco Services. Elitsa previously worked as an Analyst at TBR, Research Associate at the Center for Venture Research, and Client Services Specialist at Piraeus Bank. Elitsa also has experience in event coordination, creative advertising, and office assistance. Elitsa holds an MBA from the University of New Hampshire, a Professional Qualification in Applied Computer Science from St. Kliment Ohridski University of Sofia, and a Bachelor of Science in Tourism and hospitality management from the University for National and World Economy.