Liana Nitsetskaia

Versatile operations expert offering more than ten years of thought leadership that improved sales and revenue through streamlined process, hiring & developing cross-functional teams and enhanced customer experience.

Led multi million retail operations with teams over 100+ employees, delivered double digit increases against budget through implementation of business development strategies, improved hiring and service experience initiatives.

Learned great deal of running business while facing adversity by being laser focused on people, culture and controllable metrics.

Recipient of multiple customer service awards, both team and individual for “Best In Class Service”.