Pam Ramirez

Pam Ramirez is an experienced professional in the electric utility industry, currently serving as a Customer Service Analyst at Tri-County Electric Cooperative. Previously, Pam held multiple roles at Oncor, including EDI Manager and Registration Manager within Oncor Electric Delivery from 2000 to 2005, where responsibilities included managing the flow of electric data interchange transactions between ERCOT and Oncor. As Special Functions Manager in the Contact Center, Pam successfully planned and operated the Distribution Contact Center, overseeing functions that facilitated interactions with municipalities and supported Relationship Managers in resolving issues with Market Competitive Retailers.