Hamza Liaqat

Hamza Liaqat has a diverse work experience that spans multiple roles and industries. Hamza started their career at epay, a Euronet Worldwide Company, where they worked as a Customer Service Representative from July 2011 to September 2012, handling general, technical, and credit queries for customers. Hamza then moved up to the position of Credit Control Supervisor from October 2012 to April 2017, taking on a supervisory role in managing credit control processes.

In 2017, Hamza joined TCP Software and began their journey as a Customer Success Manager for the SMB sector. Over time, they were promoted to Senior Customer Success Manager, where they played a crucial role in ensuring client satisfaction and success from February 2020 to July 2020. Subsequently, they became a Project Implementation Specialist, working towards ensuring the successful adoption and onboarding of enterprise clients to the TCP Humanity scheduling software. This involved collaboration with various teams such as Sales, Success, Dev, Product, and Support to fulfill client implementations.

Continuing their growth at TCP Software, Hamza then became an Assistant Manager of Services from November 2021 to January 2023, where they supported service delivery to clients. Currently, they hold the position of Manager of Implementations at TCP Software, starting in January 2023. The details of their end date for this role have not been provided.

Hamza Liaqat completed their Level 4 qualification and Higher diploma in Accounting from the Association of Accounting Technicians in 2009-2010. Subsequently, they pursued a Bachelor's degree in Accounting from ACCA, which they completed between 2012 and 2017.