Uzair Iqbal

Integration Analyst at TCP Software

Uzair Iqbal has a diverse work experience spanning various roles in technical support, customer service, and program support. Currently, at TCP Software, they serve as a Technical Support Specialist, providing prompt solutions to customer inquiries and troubleshooting technical issues related to the Humanity platform. Additionally, they create and maintains technical documentation to assist customers.

Prior to TCP Software, Uzair worked at Activekey Solutions, where they held multiple roles. Uzair started as a Program Support Specialist and handled benefits request investigations. Uzair then advanced to the position of Senior Program Support Specialist, contributing to team targets and maintaining high professional standards. Later, they became a Support Team Lead, supervising a team of Benefits and Eligibility Specialists and overseeing the administration of various employee benefit programs.

Uzair's work experience also includes a role as a Customer Service Representative at TransData International and a Customer Support Specialist at wikzen international.

From 2013 to 2015, Uzair Iqbal attended Indian School Sur where they obtained their High School Diploma. Uzair focused their studies in the field of Pre-Engineering during this time.

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Timeline

  • Integration Analyst

    December 1, 2023 - present

  • Technical Support Specialist (tier 1 Tcp)

    December, 2022

  • Technical Support Specialist Humanity

    May, 2022