Jessica Heres

Jessica Heres is a digital strategy and innovation professional with 17 years of experience in the IT industry. They have held various leadership roles, including serving as the Digital Strategy & Innovation Lead at Tata Consultancy Services, where they focus on solving complex business challenges for multinational clients. Previously, Jessica worked as the Benelux CX Business Development & Strategy Director at Oracle and held positions at IBM, OnChannel, and other companies, where they developed marketing strategies and managed projects aimed at enhancing business performance. Jessica earned a Master’s degree in Communication Science from the Universiteit van Amsterdam.