Kapil Dudani is a seasoned professional with over 17 years of experience in operations management and technical support. Currently serving as a Senior Manager at Tata Consultancy Services since August 2016, Kapil excels in relationship management, mentoring teams, and fostering excellent teamwork. Prior experience includes a managerial role at iYogi Technical Services, where responsibilities encompassed operations, quality training, and vendor management, including two years in Spain managing client and vendor relationships. Earlier positions include roles at HCL BPO as a Team Leader focused on customer satisfaction metrics, and technical support positions at Dell International and Redington India Ltd. Kapil holds a Bachelor's degree in Software Systems from Guru Gobind Singh Indraprastha University.
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