Lee McGerty is a seasoned consultant with extensive experience in voice and data services, currently working at Tata Consultancy Services since January 2018, focusing on re-platforming legacy IVR systems to Avaya AEP hosted VXML applications and developing Speech Recognition AI enterprise apps. Prior experience includes roles as an Applications Developer at Allstate Northern Ireland, where Lee upgraded IVR systems, and as a Software Developer at Fujitsu Services, contributing to large-scale government projects. Lee's background also encompasses software development at Northbrook Technology, project management as a Marketing & IT Manager at G&A Business Services Ltd, and research assistance at PwC. Lee holds certifications as a Microsoft Certified Professional and a Postgraduate Diploma in Strategic Marketing Management from CIM.
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