Narendra Sharma is currently the Assistant General Manager and Delivery Head at Tata Consultancy Services, where they specialize in service assurance and service delivery. With a solid foundation in operations management, Narendra has cultivated strong client relationships and fostered a culture of empathy within their team, emphasizing customer satisfaction and service excellence. Prior to this role, they served as an Assistant Manager at Tata Communications from 2006 to 2014, focusing on people management and performance optimization. Narendra holds a Bachelor of Science degree in Computer Science from the University of Mumbai, earned in 2006.
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