Naushad Ahmed

Naushad Ahmed has extensive experience in operations and customer care, currently serving as Head of Operations at Tata Consultancy Services since September 2007. Prior to this role, Naushad Ahmed held the position of Operation Lead within the same organization. Earlier in the career, Naushad Ahmed worked as a Customer Care Officer at MaFoi Educational Services Pvt Ltd from January 2006 to April 2007, managing inbound calls for Hutch, and at Magus Customer Dialog Pvt Ltd from November 2004 to December 2005, providing customer care services as a call centre executive for Airtel Communication.