Pran Banerjee

Pran Banerjee is a seasoned professional with over 20 years of experience in business operations and transformation. Currently serving as Head of Business Operations Transformation for North America at Tata Consultancy Services since July 2010, Pran specializes in optimizing business operations for various sectors, including mortgage and banking, through advanced automation solutions. Prior roles include Associate General Manager at Citi, where Pran implemented performance management frameworks and led Six Sigma projects, resulting in significant cost savings. Earlier experience at Epicenter involved managing quality for contact center clients, achieving high satisfaction rates and certifications. Pran holds a BE in Civil Engineering from Manipal Academy of Higher Education and has a strong background in Lean Six Sigma methodology and client-centric solutions.