Sumitabha Sarkar is a pragmatic leader and professional with 16 years of cross-domain experience in team management, consulting, and operations management within the financial services industry. With expertise in the ServiceNow platform and a strong focus on ITSM, CMDB, ITOM, and ITAM, Sumitabha has successfully led multiple business transitions and delivered over 30 projects, earning accolades from various clients. Sumitabha holds an MBA in Marketing from the Symbiosis Institute of Business Management and a Bachelor's degree in Computer Science from the University of Calcutta, alongside a postgraduate diploma in Computer Science from Jadavpur University. Previously, Sumitabha worked at Wipro BPO as a Customer Support Team Lead and held various roles at Tata Consultancy Services, including Delivery Manager and Senior Project Manager.
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