Symu Koul

Symu Koul is a seasoned professional in digital transformation and customer success, currently serving as the Digital Transformation and Customer Success Leader at Tata Consultancy Services since October 2025. Previously, Symu held the position of Customer Success Cluster Leader for North America at Coforge from April 2020 to October 2025, focusing on business growth and strategic transformation initiatives in the East Coast region. Prior roles include Senior Business Leader at Wipro Limited, managing the Security and Capital Markets Industry vertical, and Client Success Director at Cognizant, where Symu oversaw various business and delivery management responsibilities. Additionally, Symu served as Area Practice Director at HCL Technologies, enhancing client relationships across the APAC and Japan region. Educational credentials include an Emerging Partners Program from Harvard Business School and a Bachelor's degree in Telecommunication from Bangalore University.