Natalie Simms

Natalie Simms currently serves as Vice President and Executive Product Owner for the Claims Journey at TD Insurance since October 2023, where responsibilities include strategizing and delivering exceptional customer claims experiences while managing product roadmaps and financial tracking. Prior to this role, Natalie held several positions within TD, including AVP of Business Operations & Strategic Solutions at TD and various leadership roles in both Practice Management and Human Resources at TD Insurance. Natalie's professional journey began at Broadridge as Manager of Human Resources and includes experience at ADP Investor Communications. Academic qualifications include an MBA from McMaster University and a BHRM from York University.