Lyon Chiam is a Learning and Development Specialist at TDCX since November 2021, focusing on expanding skill development opportunities for employees and preparing training materials. Previous experience includes roles as a Senior Customer Service Specialist at iPay88, Senior Sales Consultant at City of Dreams Macau, and Customer Service Representative handling guest inquiries and sales. Lyon also worked as a Senior Customer Service Representative at NCR Corporation, a Travel Consultant at Airlink Travel & Tour Sdn Bhd, and a Guest Services Associate at Resorts World Genting. A diploma in Tourism and Travel Services Marketing Operations was obtained from Tunku Abdul Rahman University of Management and Technology from 2009 to 2012.