Nanda Octaviani currently serves as a Player Support representative at TDCX since January 2025, bringing a wealth of customer service experience from previous roles as an English Customer Success Specialist at Teleperformance from August 2021 to July 2024 and as a Saleswoman at PT. The Sak Group Indonesi from September 2015 to June 2016, where responsibilities included customer satisfaction and sales strategy development. Nanda's early career also includes a brief tenure as a Production Operator at PT Smartfren Telecom Tbk in June 2015. Nanda holds a Sarjana Sastra degree in English Language and Literature from Universitas Pamulang, obtained in 2021, and completed a Medical Office Management/Administration program at SMK Kartika X-2 in 2015.
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