Nathdhapatch Wattanaphokapornkul

Nathdhapatch Wattanaphokapornkul has a diverse work experience spanning over a decade in various industries. Nathdhapatch started in administrative roles at RITTA Company Limited and the Aquatic Animal Health Research and Development Division. Nathdhapatch then transitioned to the telecommunications industry as a GSM Basic Solution Agent and later as a Welcome Call Agent at AIS. Subsequently, they moved to the aviation sector with roles at Bangkok Flight Services as a Passenger Service Agent and Thai Smile Airways as Reservation Helpdesk Support. Nathdhapatch then shifted to the travel industry with positions at Traveloka, first as a Thailand Ticketing and Admin Support officer and later as a Thailand Quality Assurance officer. Nathdhapatch further advanced their career in quality assurance by becoming a Quality Assurance Specialist at Kaidee and currently holds the position of Senior Learning & Development Team Lead at TDCX. Throughout their career, Nathdhapatch has demonstrated skills in customer service, quality assurance, team leadership, and training and development.

Nathdhapatch Wattanaphokapornkul obtained a Bachelor of Science in Fishing and Fisheries Sciences and Management from King Mongkut's Institute of Technology Ladkrabang in the years 2005 to 2008. Additionally, they obtained certifications in Teaching Techniques: Blended Learning from LinkedIn and HR Compliance Courses from TDCX in 2023.