TDS Global Solutions
Pauline Jane Dumawal has extensive experience in customer service and recruitment, currently serving as a Search Specialist at TeleDevelopment Services, Inc. since February 2015, where responsibilities include assisting applicants, conducting phone interviews, and sourcing candidates for open positions. Previously, Pauline held various customer service roles at Teleperformance Philippines, PacificHub Corporation, Sterling Global Call Center Inc, and Mirof Comlick Call Center, focusing on troubleshooting, order taking, and handling customer complaints. Pauline holds a Bachelor of Science in Hospitality Management with a specialization in Hotel, Motel, and Restaurant Management from Pamantasan ng Lungsod ng Pasig, completed between 2011 and 2013.
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TDS Global Solutions
Welcome to our Linkedin page! TDS Global Solutions (formerly TeleDevelopment Services Inc.) has established key partnerships with other companies and organizations beyond the IT-BPM industry. It has spent decades providing outsourcing solutions, consulting services, training and development programs, executive search and recruitment, and managed services for crucial departments of BPM operations. Now, TDS serves global clients and various industries. Long-Form Description: TDS Global Solutions (formerly TeleDevelopment Services Inc.) began operations 28 years ago as a global IT-BPM and contact center support services company. It maintains offices in the United States and the Philippines, where it also operated for the last 15 years. TDS assists its clients to plan, manage, and succeed in achieving their global growth objectives since 1991. Now, TDS serves global clients and various industries, including finance and fintech, healthcare information management, retail and manufacturing, airline and hospitality, even governments and academe. As a pioneer in the international contact center and BPM/BPO industry, TDS has played a key strategic role in the establishment and growth of more than 750 leading corporate and BPM/BPO organizations around the world. The company’s long and deep-rooted experience in the BPO sector has created many long-lasting partnerships with captive businesses and outsourced service providers alike, all of whom have benefited from the wide range of industry-related services TDS provides.