Welcome to our Linkedin page! TDS Global Solutions (formerly TeleDevelopment Services Inc.) has established key partnerships with other companies and organizations beyond the IT-BPM industry. It has spent decades providing outsourcing solutions, consulting services, training and development programs, executive search and recruitment, and managed services for crucial departments of BPM operations. Now, TDS serves global clients and various industries.


Long-Form Description:

TDS Global Solutions (formerly TeleDevelopment Services Inc.) began operations 28 years ago as a global IT-BPM and contact center support services company. It maintains offices in the United States and the Philippines, where it also operated for the last 15 years. TDS assists its clients to plan, manage, and succeed in achieving their global growth objectives since 1991. Now, TDS serves global clients and various industries, including finance and fintech, healthcare information management, retail and manufacturing, airline and hospitality, even governments and academe.

As a pioneer in the international contact center and BPM/BPO industry, TDS has played a key strategic role in the establishment and growth of more than 750 leading corporate and BPM/BPO organizations around the world. The company’s long and deep-rooted experience in the BPO sector has created many long-lasting partnerships with captive businesses and outsourced service providers alike, all of whom have benefited from the wide range of industry-related services TDS provides.

Outsourcing

TDS Global Solutions

TDS Global Solutions' headquarters in Broadview Heights, OH, United States

Jon Kaplan

Shawn Kaplan

Shannon Cordes

Judy Whisenhunt

The Human Resources Team at TDS Global Solutions is dedicated to attracting, developing, and retaining top talent to support the company's diverse operations across various industries. They manage recruitment processes, oversee employee training and development initiatives, and ensure efficient payroll and administrative functions, all while fostering a positive workplace culture that aligns with TDS's strategic goals.

Human Resources Team

The Marketing and Business Development Team at TDS Global Solutions focuses on expanding the company's market presence and fostering strategic partnerships across various industries. By leveraging market research, targeted marketing campaigns, and relationship-building efforts, the team aims to attract new clients and enhance existing relationships, ultimately driving growth and reinforcing TDS's position as a leader in outsourcing solutions and BPM services.

Marketing and Business Development Team

The Leadership Team at TDS Global Solutions drives the company's strategic vision and growth initiatives. Comprising key executives, including the Founder and President, the Vice President of Global Solutions, the Chief Operating Officer, and the Chief Executive Officer for the APAC region, this team collaborates to define business objectives, foster partnerships, and ensure operational excellence across global markets. Their combined expertise shapes TDS's offerings in outsourcing, consulting, and managed services, enabling clients to achieve their growth goals effectively.

Leadership Team

The Operations Team at TDS Global Solutions focuses on streamlining internal processes and ensuring efficient service delivery across various projects. They oversee resource allocation, manage client accounts, and coordinate between departments to enhance operational performance. Additionally, the team plays a vital role in implementing best practices and ensuring that company objectives align with client needs and industry standards.

TDS Global Solutions

Org chart

Teams

Human Resources Team

Marketing and Business Development Team

Leadership Team

Operations Team

Offices

TDS Global Solutions

Org chart

Teams

Human Resources Team

Marketing and Business Development Team

Leadership Team

Operations Team

Offices

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