Gianluca Epifani

Gianluca Epifani has a diverse work experience spanning various roles and industries. Gianluca is currently working at Tealium as a Sr. Enterprise Customer Success Manager, responsible for ensuring the success of enterprise clients. Prior to this, they worked as a Customer Success Manager at Tealium, where they focused on the Italian and Eastern European markets.

Before joining Tealium, Gianluca worked as an Independent Technical Analytics Consultant, providing expertise in analytics to businesses. Gianluca also worked as a Senior Analytics Implementation Consultant at Madcrumbs, where they collaborated with a remote team in providing web services consulting, including analytics, SEO, and digital marketing.

Gianluca has extensive experience in digital analytics implementation, having served as a Senior Digital Analytics Implementation Consultant at BitBang. Gianluca managed international analytics projects, worked with different tag management tools, and helped translate business needs into technical analytics implementation. Gianluca also worked as a Digital Analytics Implementation Consultant, primarily focusing on small national app and web analytics projects, with a particular emphasis on visualization and report creation.

Early in their career, Gianluca worked at YOOX as a Senior Web Designer and Web Designer, honing their skills in web design and development.

Overall, Gianluca Epifani has a strong background in customer success, analytics, and web design, with a focus on implementing and optimizing digital analytics solutions for businesses.

Gianluca Epifani attended Alma Mater Studiorum – Università di Bologna from 2007 to 2013. The field of study and degree obtained are not specified. Prior to attending university, Gianluca also attended Liceo Scientifico, although the start and end years are unknown.

In addition to their formal education, Gianluca Epifani has obtained several certifications. Gianluca earned the Google Analytics Individual Qualification from Google in July 2018. Gianluca also obtained various certifications related to customer success management and technology, including the Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in April 2023, Onboarding and Adoption Best Practices for Customer Success Management from LinkedIn in December 2021, Customer Success Management Fundamentals from LinkedIn in August 2021, Time Management Fundamentals from LinkedIn in January 2021, Tealium IQ Basic User Certification from Tealium in April 2020, Tealium iQ Advanced User Certification from Tealium in April 2020, and Tealium iQ Technical User Certification from Tealium in April 2020.