Stephanie Dean, PMP,ITILF, CSM

Stephanie Dean, PMP, ITILF, CSM has over 10 years of professional experience in the IT field. From 2011 to present, Stephanie has worked as a Program Manager for Technology, Automation, and Management (TeAM), Inc. providing network and telecommunications project support for the Defense Health Agency (DHA) Medical Systems Infrastructure Modernization (MSIM) program contract. In this role, Stephanie manages vendor relationships and contracts, as well as 25 team members. From 2008 to 2011, Stephanie worked at SAIC as a Hardware/Software Field Service Technician and PC Technician, responsible for PC hardware and software technical support for the Theater Battle Management Core System (TBMCS-UL) and ensuring systems were compliant with TCNOs (time compliance network orders). From 2007 to 2008, Stephanie worked at GK2 Inc Consulting Engineers as an Office Manager, responsible for technical support hardware/software, creating 3-D models, spreadsheets, letters, invoices, and other general administrative tasks. From 2001 to 2007, Stephanie worked at Arkansas State University-Beebe as the Department Head of Computer Systems Technology, teaching courses involving the introductory and professional level network terminology and IOS configuration tasks, managing 5 full-time instructors, and maintaining lab equipment for Cisco course work.

Stephanie Dean, PMP, ITILF, CSM has a comprehensive education and certification history. Stephanie obtained their Masters in Information Technology from American InterContinental University in 2003, their Bachelor of Science in Technical Management from Arkansas State University in 2000, and their Associate of Applied Science in Computer Systems Technology from Arkansas State University-Beebe in 1998. Stephanie has also obtained a number of certifications, including Information Technology Infrastructure Library (ITIL) Foundation from EXIN your ICT competence partner in 2015, Network + from CompTIA in 2010, A+ from CompTIA in 2001, Secret Security Clearance from DoD in 2008, Cisco Certified Design Associate and Cisco Certified Design Professional from Cisco in 2018, Cisco Certified Network Associate from Cisco in 2001, Cisco Certified Network Professional from Cisco in 2003, Project Management Professional from Project Management Institute in 2015, Security + ce from CompTIA in 2014, and Certified ScrumMaster (CSM) from Scrum Alliance in 2016.