Visit San Jose
Frances Wong has a diverse work experience in marketing, communications, and public relations. Frances currently holds the position of Director of Marketing, Communications & Global Media Relations at Visit San Jose since July 2022. Prior to that, they worked as the Director of Marketing & Communications at Visit San Jose from September 2019 to July 2022, and as the Director of Communications from June 2018 to September 2019.
Before joining Visit San Jose, Frances worked at Visit Oakland. Frances served as the Senior PR Manager from August 2016 to June 2018, where they oversaw the public relations department and managed external PR agencies. Prior to that, they held the role of PR & Community Relations Manager from August 2014 to August 2016, where they built media relationships and promoted Oakland as a travel destination.
Frances also has experience working at Cox Media Group as a Public Service Coordinator from October 2006 to August 2014. In this role, they were involved in writing, producing, and coordinating public service announcements, promotional spots, and television programming. Frances also worked as a Community Affairs Intern at KTVU FOX 2 for a brief period in 2006.
In addition, Frances had a freelance production assistant role at Essanay Film and Television in 2010, where they worked on a marketing campaign showcasing a camcorder product. Frances began their career as a Front Page Designer at The Daily Californian, where they created and designed layout templates for print.
Overall, Frances Wong has a strong background in marketing, communications, and public relations, with extensive experience in the tourism industry.
Frances Wong has a Bachelor of Arts degree from the University of California, Berkeley. Frances majored in Mass Communications and Legal Studies with Honors, earning simultaneous degrees.
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Visit San Jose
Launched in 2004, Team San Jose is an economic development organization and the official Convention and Visitors Bureau for San Jose. Team San Jose also manages the San Jose McEnery Convention Center, South Hall, Parkside Hall, and four historic Theaters which include the San Jose Civic, the California Theatre, the San Jose Center for the Performing Arts and the Montgomery Theater. Team San Jose ensures the success of meetings and events with its unique collaboration between the local hotels, arts groups, and local labor – all working to effectively manage the quality of the customers’ experience from beginning to end. San Jose’s model is changing the way our meetings and conventions industry serves customers—putting them first with one team for all their event services needs – rather than handing them off to multiple organizations after the meeting is booked. Team San Jose is a strategic partner supporting the success of local events, and drives travel to our community through sales, marketing and public relations efforts. We provide services such as concierge assistance for major meetings, visitor desks at the airport and convention center, as well as planning guides available in print or download.