Martha Orans

Martha Orans has a diverse work experience spanning several industries. Martha is currently working as a Customer Success Specialist at TeamSupport, starting in December 2022. Prior to that, they worked at Ticketmaster as a Client Support Specialist, where they onboarded new clients, troubleshooted issues, and gathered user feedback from June 2022 to December 2022. From September 2021 to June 2022, Martha served as a Customer Support Manager at Habyt, focusing on client onboarding and ongoing support. Martha also worked as a Product Specialist at Ononenyi & Sons Enterprise from August 2019 to August 2020, overseeing product success and collaborating with contractors and designers. In addition, Martha has experience as an Operations Manager at PGK Studios from August 2018 to August 2019, where they engaged with key customers, created strategies for client satisfaction, and supervised social media. Prior to that, they were a Sales Representative/Customer Support at Forap Integrated Services from June 2018 to August 2018, managing customer problems, generating sales, and providing operational support. Martha's earliest work experience was as an Administrative Assistant at Lead City University's College of Health Sciences from November 2014 to June 2018, where they handled inquiries, managed inventory, and served as a liaison between parents and the department.

Martha Orans has a diverse education history. In 2014, they enrolled at Lead City University, where they pursued a Bachelor's degree in Mass Communication. Martha successfully completed their degree in Mass Communication/Media Studies in 2018. During the same period, they also obtained a Diploma in Mass Communication from Lead City University.

Martha continued their studies and pursued a Master's degree in Communication and Media Studies at Technische Universität Ilmenau from 2020 to 2021.

In addition to their formal education, Martha has acquired several certifications. In May 2017, they obtained a certification in Project Management from New Horizons Computer Learning Centers. Martha further enhanced their skills by obtaining certifications in Google Analytics for Beginners from Google Analytics Academy in December 2020, and in Customer Relationship Management from New Horizons Computer Learning Centers in May 2018.

Continuing their professional development, Martha obtained certifications in Adobe Creative Cloud from Udemy in July 2021, and in Customer Success Fundamentals from LinkedIn Learning in September 2021. Most recently, in February 2022, they completed The Complete CRM course for Beginners from Udemy.

In April 2018, Martha achieved associate membership with the Institute of Personality Development and Customer Relationship Management, further demonstrating their commitment to personal and professional growth.