Earl J. Poland

Earl J. Poland, MBA has a diverse work experience spanning over several roles and companies. Most recently, they serve as the Director of Information Technology Operations at Tech Heads, Inc. Since joining in April 2021, they have been responsible for overseeing IT operations.

Prior to that, from January 2017 to February 2021, Earl worked as the Manager of Information Technology Operations at TEC Equipment. In this role, they played a crucial role in transforming the IT department from a cost center to a trusted business partner. Earl J. led a team responsible for delivering high-quality service desk activities, managing technology projects, and developing applications.

In 2016, Earl briefly served as the Director of Business Development at Sunstream Corp. Earl J. held this role for a temporary period.

Before that, from 2011 to 2015, Earl held multiple roles at Peak-Ryzex. Initially, they served as the Director of Operations and Technology Services, where they improved the customer experience and professional services models. Earl J. was later promoted to oversee four additional technology services teams. Additionally, they held the position of Director of Professional Services and Customer Experience, where they standardized the organization's approach to customer experience and restored profitability and business expansion goals for professional services in North America. Earl also served as a Senior Product Manager, Interim Marketing Manager, and Senior Business Analyst during their time at Peak-Ryzex.

Earl's earlier experience includes senior managerial roles at CSG Openline, where they worked as the Senior Manager of Technology and Development and a Senior Program Manager.

Overall, Earl J. Poland, MBA has demonstrated their expertise in information technology operations, business development, customer experience, and professional services throughout their career.

Earl J. Poland, MBA has a Master of Business Administration (M.B.A.) degree in Marketing from the City University of Seattle. Prior to that, they earned a Bachelor's Degree in Marketing from Central Washington University. Earl J. also holds an Associate's Degree in Business Administration from Peninsula College. In addition to their academic qualifications, Earl has obtained several certifications, including Agile Foundations and Ken Blanchard on Servant Leadership from LinkedIn, ITIL from APMG International, and PMP® Certification Training Course from Vets2PM.