Susmitha J is a seasoned Technology Delivery Lead and Engagement Manager with extensive experience in project management, client and stakeholder management, and IT service delivery. They have contributed significantly to organizations such as Tech Mahindra, IBM, and Tata Consultancy Services, where they applied their skills in agile methodologies, process improvement, and IT service management. Currently, Susmitha is a Salesforce Project Manager at Tech Mahindra, and they are pursuing a Bachelor's degree in Computer Science from Wesley Degree College. Through their diverse roles, Susmitha has demonstrated a strong commitment to enhancing customer success and driving effective technology solutions.
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