Sec Samuel Ashton Hdi-Csr

Sam Ashton possesses extensive experience in IT support and system administration, with a focus on network operations and help desk management. As a NOC System Admin at Technique Solutions, Inc. from 2022 to 2024, responsibilities included 24/7 monitoring and troubleshooting of data center environments, conducting vulnerability assessments, and collaborating with engineers and vendors to resolve network outages. Prior roles at General Dynamics Information Technology involved managing technical support for over 50,000 users, creating and resolving numerous tickets, and providing training on security protocols. Earlier experience as a Help Desk Support Admin at Sheehy Auto Stores included addressing user inquiries and setting up equipment for employees. Sam Ashton holds a degree from the University of Maryland Global Campus.