Technology Services Industry Association
Carlos Rodrigo Alves is a highly experienced professional in the technology and services sector, currently serving as a Senior Offering Manager at TSIA since October 2021 and a Professor PhD at FIA Business School since October 2017. Previously, Carlos worked at Logicalis Latam as Services Director for Latin America, where a focus on customer success and portfolio management was emphasized. Additional experience at Logicalis Brasil included handling adoption processes and managing presales services. Carlos began their career as a Quality Analyst at Electronic Data Systems, contributing to process standardization across Latin America, and also served as an Analyst in web development at Promon Engenharia. Academia includes a Ph.D. in Business Administration and Management from USP, complemented by degrees in Computer Software Engineering and Electrical and Electronics Engineering.
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