Mike Flannagan

Mike Flannagan is Vice President of Customer Experience & Success at Microsoft, leading Global Operations, Digital, Learning & Development, Sales Excellence, and the Customer Experience Center of Excellence.

Prior to Microsoft, Mike was Senior Vice President at SAP, and Vice President & General Manager at Cisco. Mike earned his MBA from Auburn University, where he is a member of the Graduate Dean’s Advisory Council, an NACD Board Leadership Fellow, and serves on the Advisory Council for the University of Texas at Austin's McCombs College of Business.