Thomas Portz is a skilled IT professional with extensive experience in system administration and technical support. Currently serving as a System Administrator and Information Technology Support Engineer at TechnologyAdvice since September 2021, Thomas has a solid background in service desk operations from Marsh & McLennan Companies, where responsibilities included supporting technical issues and incident reporting from April 2018 to September 2021. Previous roles include Operations Administrator and Technical Production Lead at Flex, where Thomas managed the Depot Repair experience for Lenovo Warranty Services, and Counter Intelligence Agent at Geek Squad, providing repair services for consumer devices. Additionally, Thomas held positions in retail management and customer service, demonstrating a diverse skill set. Thomas earned a Bachelor of Science in Human Factors Psychology from Embry-Riddle Aeronautical University between 2007 and 2011.
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