Juliane Hanelt currently serves in the Customer Success team at Vittude, where responsibilities include structuring processes and monitoring metrics to enhance team development and project success. Prior experience includes positions in Customer Success Enablement and Customer Success at Aftersale and Grupo Negócios Públicos, respectively, focusing on client engagement and operational support. Earlier roles in finance at Cotrans and M.E. DE SOUZA HANELT involved financial control, account reconciliation, and commercial proposal development. Juliane holds a Master of Business Administration (MBA) in Sales and Commercial Management from Universidade Positivo.