Maria Santiago

Maria Santiago currently serves as the VP of Customer Care at Tecsys Inc. since November 2024. Prior to this role, Maria held the position of VP, Customer Support at PointClickCare from November 2020 to November 2024. Maria's extensive experience in customer support spans over 15 years at Oracle NetSuite, where roles included Senior Director of Advanced Customer Support, Director of Customer Support, Sr. Manager of the Platinum Program, Manager of Customer Satisfaction, Team Lead for Customer Support, and Technical Support Analyst. Maria holds an Executive MBA in Artificial Intelligence from the University of Fredericton.