Trifon Carathanasis possesses extensive experience in IT operations and problem management, currently serving as a Senior Team Lead at TECSYS since February 2016, where responsibilities include managing problem tickets and overseeing the full life cycle of problems. Prior to TECSYS, Trifon held a Team Lead position at nZonemedia.com, focusing on critical incident management and technical core team collaboration to ensure effective problem resolution. Trifon's earlier roles include Senior Technical Advisor at GFI Solutions, System Administrator at T.C.I.T. Consultant, and technical support positions at Primus Telecommunications and Bell, highlighting a comprehensive background in server administration, customer service, and software development. Trifon holds a Programmer Analyst degree from CDI College.
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