Sales and Customer Service

The Sales and Customer Service team at Ted Brown Music is responsible for engaging with customers to understand their musical needs and offering tailored solutions, including instrument sales, rentals, accessories, and sheet music. They provide expert advice, maintain high levels of customer satisfaction, manage inventory, and ensure the seamless execution of retail transactions. Additionally, the team conducts in-store events and workshops, enhancing the overall customer experience in each of the company's six locations across Washington.