Arraiaunna Contreras

Arraiaunna Contreras is an experienced engineer currently employed at TeKnowledge and Tek Experts, where responsibilities include providing Tier 3 technical support for M365 and training users on O365 tools. Prior experience includes roles as a Computer Specialist at LeaderQuest Development LLC, resolving network issues and ensuring security, and as a Verizon Technical Support Specialist at Continuum Global Solutions, managing account information and troubleshooting device issues. Additional experience encompasses customer-facing roles at Victoria's Secret and Northstar Auto Mall, focusing on sales support and troubleshooting internal systems. Arraiaunna holds a Bachelor's degree in Cyber Security from Hallmark University, obtained between 2021 and 2023.